Privacy Policy

Gift Of The Game is operated by Gift Of The Game Inc. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, purchase digital content, communicate with us, or interact with our marketing.

By using Gift Of The Game, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

We may collect personal information that you provide directly, including your name, email address, account login information, billing details, purchase history, customer support messages, marketing preferences, and any information you submit through forms on our website.

We may also collect technical and usage information, including your IP address, browser type, device type, operating system, pages viewed, videos accessed, referral sources, session activity, approximate location, and interaction data related to emails, ads, and website performance.

We do not intentionally collect sensitive health, medical, or biometric information. Gift Of The Game is an educational sports content platform and is not a medical, physiotherapy, rehabilitation, or personal training service.

Payments may be processed through third-party payment providers such as Stripe, PayPal, WooCommerce, Shopify, or another provider selected by Gift Of The Game.

We do not intentionally store full credit card numbers on our own servers. Payment processors collect and process payment information according to their own terms, privacy policies, and security practices.

We use personal information to create and manage user accounts, provide access to purchased lessons and athlete packs, process transactions, send receipts, respond to support requests, improve the website and user experience, prevent fraud or misuse, analyze product performance, personalize content and offers, send marketing communications where permitted, and comply with legal, tax, accounting, and regulatory obligations.

If you sign up for updates, purchase a product, create an account, or otherwise provide consent where required, we may send you emails about lessons, athletes, product updates, special offers, abandoned carts, and related Gift Of The Game content.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

Transactional emails, such as receipts, account notices, password resets, access instructions, and support communications, may still be sent because they relate to your account or purchases.

We may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to operate the website, remember preferences, understand traffic and usage, measure marketing performance, improve conversion flows, personalize content, and deliver or measure advertising.

These tools may be provided by third parties such as Google, Meta, TikTok, Mailchimp, Stripe, Hotjar, or similar service providers. These providers may collect information according to their own privacy policies.

You can adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

We may share personal information with trusted service providers who help us operate the platform, including hosting providers, payment processors, email marketing platforms, analytics providers, advertising platforms, customer support tools, web developers, legal advisors, accountants, and fraud prevention providers.

We may also disclose information if required to comply with law, enforce our Terms of Use, protect our rights, investigate fraud or security issues, respond to lawful requests, complete a business transaction such as a merger, sale, financing, or asset transfer, or protect the safety and integrity of the platform.

We do not sell personal information in the ordinary sense of selling customer lists to unrelated third parties.

Gift Of The Game may be useful to young athletes, but purchases and account creation must be completed by a parent, guardian, or person who has reached the age of majority in their jurisdiction.

If a minor uses the platform, they must do so with permission and supervision from a parent or guardian.

If we learn that we have collected personal information from a child without appropriate consent, we may delete the information or take steps to obtain proper consent.

We use reasonable physical, technical, and administrative safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, and destruction.

No online platform can guarantee complete security, and users are responsible for keeping their login information confidential.

Personal information may be stored or processed in Canada, the United States, or other jurisdictions where our service providers operate. When information is stored outside Canada, it may be subject to the laws of that jurisdiction.

We retain personal information for as long as reasonably necessary to provide services, maintain accounts, comply with legal and accounting obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business purposes.

We may retain transaction records even after an account is closed where required for tax, accounting, legal, fraud prevention, or business record purposes.

You may request access to personal information we hold about you or ask us to correct inaccurate information.

You may also request deletion of certain information, subject to legal, contractual, tax, accounting, fraud prevention, and operational requirements.

To make a request, contact us at privacy@giftofthegame.com.

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with a new "Last updated" date.

Continued use of Gift Of The Game after changes are posted means you accept the updated Privacy Policy.

For privacy questions or requests, contact Gift Of The Game at privacy@giftofthegame.com.